Shipping policy

UK Delivery costs

There is no delivery charge for orders totalling over £150. These are sent Royal Mail Special Delivery and will be with you by 1pm the day after posting, and includes Royal Mail's compensation insurance. For all other orders, there is a flat rate of £6.00 for delivery using the same service. 

International delivery

There is a flat rate of £15.00 for all international deliveries, which will be sent by Royal Mail’s Tracked and Signed service, and which needs a signature on receipt. I’m really sorry but Australian import restrictions mean that jewellery can’t be shipped from the UK to Australia and New Zealand. From December 2024, I have also had to make the decision that I can no longer ship to the European Union or Northern Ireland due to the new GPSR regulations that are now in place.

Please note that this delivery charge does not include any further import taxes which may be payable by you when you receive the jewellery.

Delivery times

Delivery times depend on what piece of jewellery you are ordering. The one-of-a-kind pieces that you see available on the website are available straightaway and I will be able to dispatch within 5-7 working days. I also keep a small stock of some of my other more popular pieces. However, the majority of my jewellery is made to order, and can usually be dispatched certainly within 10-15 days of you placing your order, and sometimes much sooner. I will get in touch with you if this is likely to be longer.

If you are ordering a bespoke piece, this may take a little longer, as I may need to factor in some time for hallmarking. Again, we can discuss this when you make your enquiry. Similarly, if you require a piece for a special date, do get in touch to explore whether this is possible.